Our ServeManager process serving management software uses blockchain technology to provide accurate and valid service details.  

30 September 2025
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Proserve uses the latest process serving software known as ServeManager. This state of the art technology uses special blockchain technology to record accurate and valid service details.

Sometimes defendants or recipients decide to deny being served in an effort to slow the process and provide additional time to avoid the process server or the legal proceedings.

As New Zealand’s leading nationwide process servers, we have invested in the latest process serving technology including the implementation of ServeManager.

Our ServeManager blockchain technology, this is an encrypted system similar to what is used by major banks throughout the world.  It cannot be hacked or compromised.

At the time of service or attempted service, GPS timestamp and device data are captured by ServeManager.

At that stage a unique blockchain ID or digital fingerprint known as a hash is created. This is then simultaneously recorded in the serve management software and in a third party blockchain digital ledger.

 

Service of Process on Blockchain – A proof of concept by ServeManager and Integra Ledger

ServeManager has created a functional proof of concept for service of process on blockchain. Utilizing the technology from Integra Ledger, – blockchain for the law – data related to service of process attempts are posted to blockchain.

 

 

The current proof of concept allows a process server in the field to post the metadata related to their attempt within ServeManager – GPS coordinates, timestamp, device data – to blockchain which generates a unique ID for that attempt.

This ID could then be made available in the attempt information within ServeManager, and on the physical affidavit itself.

The ID can then be queried to display the untampered attempt data allowing a court, law firm, governing body or party to the case to verify that data on the affidavit or related service of process records are accurate and have not been altered.

ServeManager and Integra Ledger are both part of the Global Legal Blockchain Consortium.

 

Service of Process on Blockchain

ServeManager has been collecting GPS data for service attempts for many years. The extra layer of security using this blockchain technology is a relatively new addition, this use of technology lifts the benchmark of professional standards and delivers an accountable report by process servers in the field.

As New Zealand’s leading nationwide process servers, we are one of the first to implement a new field based technology that provides accurate technology to assist our clients and our process servers throughout every region of New Zealand.

 

Service of Process on Blockchain

A proof of concept by ServeManager and Integra Ledger

ServeManager Blockchain Process Service Tool Touted as Litigation Support Technology of the Future

ServeManager proof of concept provides courts, law firms, governing bodies and parties to a case with access to verifiable, untampered service of process data.

“In the legal industry, blockchain is the latest buzzword. Law firms and industry groups are rallying around its potential applications in law. But even with all the buzz, it is sometimes difficult to visualize how blockchain might be used in our day-to-day practices,” wrote Bob Ambrogi a prominent legal technology journalist in a recent blog post uses of blockchain for legal.

 

 

 

 

Ambrogi’s post came after ServeManager was invited to present their service of process on blockchain proof of concept (PoC) during Legal Week 2018. Ambrogi was in attendance for the presentation at the offices of Orrick, Herrington & Sutcliffe in New York City. Also presenting their PoC’s were NetDocuments, a leader in cloud-based document management, and Fasken, a Toronto-based law firm with over 700 attorneys, also presented their blockchain solutions.

Blockchain is a decentralized and distributed digital ledger that is used to record online transactions across many computers. Entries on blockchain are unalterable and is the technology behind many cryptocurrencies including bitcoin. Our sister company, Legal Talk Network, has a more detailed definition of blockchain.

 

Blockchain For Dummies Non-Transactional Lawyers

Above the Law - BlockchainSeveral legal-related media outlets were in attendance for the presentation of the service of process on blockchain proof of concept. Above the Law also published an article titled, “Blockchain For Dummies Non-Transactional Lawyers – Does blockchain confuse you? You’re not alone — but here’s some help.” A great summary on the event and how blockchain can be applied in legal.

All three companies that presented are members of the Global Legal Blockchain Consortium and are the first three to build solutions on top of the Integra Ledger blockchain for legal.

“While this is a proof of concept still, it’s a very real and tangible application of blockchain for legal,” said ServeManager CTO, Trent Carlyle. “This also represents our team’s commitment to innovation. We want to make sure our customers are using the best product possible that supports their business and the growing demands of their clients. If a technology like blockchain can advance our product and this industry as a whole, it’s something we need to explore.”

 

Service of Process on Blockchain at Legal Week

The PoC also attracted the attention of the Colorado Bar Association as ServeManager CTO, Trent Carlyle, was invited to demo the solution at a CLE event on blockchain held by the Technology and Communication committee.

 

Service of Process on Blockchain - Colorado Bar Association

 

You can learn more about ServeManager’s PoC for service of process on blockchain here, but it is summarized as “providing courts, law firms, governing bodies and parties to a case with access to verifiable, untampered service of process data”.

Attempts made on a ServeManager job in the field post metadata from the process servers device to blockchain which then returns a blockchain ID for that attempt. The data posted to blockchain is permanent, uneditable and cannot be tampered with. The blockchain ID can be used to verify (by courts, clients, etc) that what is stated on an affidavit of service is consistent with what has been posted to blockchain.